Pricing that scales with the value your agent drives
Launch
Put an agent in front of real users and prove the value fast.
per product
Scale
The plan most teams start on, with room to grow at a better unit rate.
per product
Enterprise
High-volume deployments with quota control and premium support.
All plans are annual contracts. Prices shown are per month, per product, billed annually.
Compare plans
| Compare plans | Launch | Scale | Enterprise |
|---|---|---|---|
| Pricing | |||
| Platform | $599/mo | $1,499/mo | Custom |
| Included credits | 5,000 | 15,000 | Custom |
| Product Agent Chat, voice and actions inside your live product. | |||
| Actions The capabilities the agent runs in your product: defined in Agent Studio, implemented in your code, and called when the agent decides they're needed. | Included | Included | Included |
| Knowledge The content that powers your agent's answers and the context it uses to run actions. Add it, organize it, validate it, and keep it accurate. | Included | Included | Included |
| Intent Navigation Takes the user straight to the right screen or step based on what they asked for, instead of leaving them to find it in your menus. | Included | Included | Included |
| Screen Awareness Gives the agent real-time awareness of the page the user is currently on, so it can answer and act with that context. | Not included | Included | Included |
| Task Agents Specialized sub-agents your main agent can hand complex, multi-step work off to. | Not included | Included | Included |
| White-Label Shape how the agent looks and sounds so it reads as part of your product: your name, colours and tone, not a third-party widget. | Not included | Included | Included |
| Voice | |||
| Speech to Text Users speak instead of typing. Their words are transcribed and handled exactly like a typed prompt, configured per agent. | Not included | Included | Included |
| Real Time Voice A live, two-way voice conversation with the agent. It listens and speaks back in a tone that fits your product, with no typing step at all. | Not included | Not included | Included |
| Insights What users are asking the agent for, and how they use the product around it. | |||
| Agent Analytics | |||
| Support Handoff Hands a live conversation to a person with the context summarised. It can open Intercom or Zendesk messaging, email a support address, POST to a webhook, or push the handoff into HubSpot as a ticket. | Not included | Included | Included |
| User Intent Groups every prompt by what the user was actually trying to do, so you see demand and unmet need rather than clicks. | Not included | Included | Included |
| Sentiment Tracks how users feel across a conversation, surfacing frustration while you can still do something about it. | Not included | Included | Included |
| Topics & Themes Clusters conversations into trending topics and surfaces what sits behind them: knowledge gaps to fill and actions worth building. | Not included | Included | Included |
| Action Usage Shows which actions the agent is calling, how often, and how many run through to a successful outcome. | Not included | Included | Included |
| Token Consumption Tracks tokens spent by agent, model and conversation, so cost is attributable rather than one number at the end of the month. | Not included | Included | Included |
| Product Analytics | |||
| Usage KPIs Headline product metrics on a customizable dashboard: monthly active users, new versus returning, and time in product. | Not included | Included | Included |
| Event Explorer Tracked events flow in automatically once the agent is embedded; explore them to see exactly what users did. | Not included | Included | Included |
| Session Replay Drill into a single user or session and watch what happened, step by step. | Not included | Included | Included |
| User Retention Cohort retention over time, so you can see whether new users come back after their first outcome. | Not included | Included | Included |
| Funnels Define the steps to an outcome and see where people drop out of them. | Not included | Included | Included |
| Trust Lab Beta Break it in the lab. Not in production. | |||
| Test Suites Collections of scenarios you run, schedule and track together. Evals cover LLM as a Judge for subjective quality, plus Contains, Exact Match and Regex on the response, and tool use checks for Action Called, Navigate and Knowledge Search. | Not included | Included | Included |
| Scenario Planning Individual test conversations paired with evaluation criteria. Each captures an important user journey and the assertions that prove the agent handled it. | Not included | Included | Included |
| Model Analysis Benchmark models against each other on cost, latency and correctness, so you can see what switching actually buys before you commit to it. | Not included | Included | Included |
| Automation Recurring runs on a schedule you set, so regressions surface on their own rather than waiting for someone to go looking. | Not included | Included | Included |
| Enterprise Governance, routing and resilience for large deployments. | |||
| Quota Control Cap the tokens an agent can spend and decide what users see as they approach the limit. Set ceilings per agent, per user by month and by day, per conversation, and per minute to stop bursts, with optional warnings in the chat before anyone is blocked. | Not included | Not included | Included |
| Model Routing Route traffic to the right model and set the reasoning level per task, so each request gets the outcome it needs at the cost it deserves. | Not included | Not included | Included |
| Model High-Availability Fails over automatically across your keys, providers and models, so the agent keeps answering when one degrades. | Not included | Not included | Included |
| Advanced PII Masking Masks personally identifiable information per agent to protect user privacy and meet data protection requirements. | Not included | Not included | Included |
| Multi-language Glossary Enhanced vocabulary for your industry terms, across the languages your users speak. | Not included | Not included | Included |
| Support How you reach us when you need a person. | |||
| Email & Community Email support, plus the Foldspace community for questions and patterns from other teams. | Included | Included | Included |
| Slack A shared Slack channel with the Foldspace team, for questions that need a faster loop than email. | Not included | Included | Included |
| Dedicated Expert A named expert who knows your deployment, for rollout, tuning and anything that needs escalating. | Not included | Not included | Included |
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Common questions about Foldspace pricing
How much does Foldspace cost?
Foldspace Launch is $599 per month and Scale is $1,499 per month, each priced per product. Those prices are the monthly equivalent of an annual contract, billed annually. Enterprise is volume-priced, so contact sales for a quote.
What is a Foldspace credit?
A credit is the unit your Foldspace agent spends to do work: answering from your knowledge, running an action, or taking a user where they need to go. Simple tasks cost less than complex, multi-step ones, and every agent in your workspace draws from the same monthly balance.
How many credits does each Foldspace plan include?
Launch includes 5,000 credits a month. Scale includes 15,000, at a better unit rate. Enterprise credit volume is sized to your usage. Every agent in your workspace draws from the same monthly balance.
Is Foldspace priced per seat?
No. Foldspace is priced per product, and each plan includes a monthly credit balance your agents draw from as they work. Adding teammates to your workspace doesn't change the price.
What is the difference between Launch, Scale and Enterprise?
Launch covers the core Product Agent: Actions, Knowledge and Intent Navigation, with email and community support. Scale adds Screen Awareness, Task Agents, White-Label, Speech to Text, Conversational Analytics and Product Analytics, plus a shared Slack channel. Enterprise adds Real Time Voice, Quota Control, Model Routing, Model High-Availability, Advanced PII Masking and a Multi-language Glossary, with a dedicated expert.
Which Foldspace plans include analytics?
Scale and Enterprise. Both include Conversational Analytics, covering user intent, sentiment, topics and themes, action usage, token consumption and support handoff, and Product Analytics, covering usage KPIs, Event Explorer, session replay, user retention and funnels. Launch runs the Product Agent without analytics.
What is Foldspace Trust Lab?
Trust Lab is Foldspace's test automation for the agent, in early access. It turns real conversations into scenarios, grades what the agent says and which actions it calls, and runs suites on a schedule so regressions surface before users hit them. On Scale and Enterprise, you can ask to join the early access.
Can I try Foldspace before buying?
Yes. Start free: one prompt sets up your Foldspace agent on your computer and helps you build the first thing your users will see, and nothing reaches your users without your team's approval. Or book a product assessment, where the Foldspace team walks through your product with you and picks the workflows worth handing to an agent first.